Turnaround Time

A turnaround time is the heartbeat of the airline industry.  Turning around an aircraft and turning around an organization are very different challenges in most respects – except one:  It takes a united team to perform well. Now you can learn and operationalize the lessons in Oscar Munoz’ book Turnaround Time to turn your strategic initiatives into successful outcomes – better, faster and less expensively. Turnaround Time provides valuable insights for anyone facing a crisis, whether personal or professional, and shows how to turn adversity into an opportunity for growth, learning, and innovation.
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Discover a Better Way

Work Differently

Learn how to create a “North Star” to guide leaders and teams.

Create Winning Teams

Capitalize on better and faster decision-making, stronger engagement and more engaged employees.

Find Common Ground

Create more productive collaborations through better understanding abilities and preferences.

Transform Better

Become skilled at business transformation – important initiatives or the entire company.

The Power of Turnaround Time


Better Outcomes

Achieve better ROI’s with each initiative you lead

Smarter Strategies

Improve having the right people involved and committed.

Better Results

Transform your business by building trust and succeeding together.

Get to Know Oscar Munoz

Jack Bergstrand, Co-Founder of Consequent and author of The Velocity Advantage
“I firmly believe that there isn’t any conflict between serving your stakeholders, shareholders, customers, and employees.  At United, we made a big bet on that value, and it paid dividends of every kind.”
— Oscar Munoz, Turnaround Time
Oscar Munoz is the former CEO and chairman of United Airlines and serves on the board of directors of Salesforce, CBRE, TelevisaUnivision, and Archer Aviation, a leading Urban Air Mobility company and developer of all-electric vertical take-off and landing (“eVTOL”) aircraft. In addition to his service to the Pentagon’s Defense Business Board, he is a trustee of the University of Southern California and the Brookings Institution, as well as an independent trustee for Fidelity. Under his leadership, United Airlines demonstrated rapid improvement, delivering industry-leading operational reliability, and sustained financial success, with stock value increasing 54 percent during that period. Oscar formally retired as UAL’s Executive Chairman in May 2021. Previously, Oscar served as President and Chief Operating Officer of the North American rail-based transportation supplier CSX Corp. He has also served in various financial leadership positions across diverse industries, including U.S. West, AT&T, Coca-Cola, and PepsiCo. He earned his undergraduate degree from the University of Southern California’s Marshall School of Business and an MBA from Pepperdine’s Graziadio Business School. Hispanic Business magazine twice named Oscar one of its ‘100 Most Influential Hispanics, honoring his journey as an immigrant who, to this date, remains the only person of Hispanic heritage to run a U.S. airline.

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